How To Connect Turtle Beach X12 To Xbox One

The Turtle Beach X12 headset was designed for the Xbox 360 and is not compatible with the Xbox One without additional equipment. To connect the headset to an Xbox One, you will need to purchase a Turtle Beach DSS or DSS 2, which connects to the Xbox via an optical cable. The headset then connects to the DSS, and the microphone connects to the controller for chat functionality.

Connecting Turtle Beach X12 to an Xbox One without an adapter

The Turtle Beach X12 was designed for the Xbox 360, not the Xbox One. However, it is still possible to connect the headset to an Xbox One without an adapter, although you will need to purchase some additional cables.

Firstly, you will need a red/white composite audio adapter. Plug the green 3.5mm plug into this adapter, and then connect the adapter to the composite audio out on your TV (usually red and white). If your TV has a headphone socket, you can plug the green line directly into that instead. Next, plug the USB into any USB power source to power the headset. Finally, connect the 3.5mm to 2.5mm cable to your controller.

Please note that this setup will only allow you to use the headset for chat audio and not game audio. To get game audio, you will need to purchase a Turtle Beach DSS or DSS 2 and connect it to your Xbox One via an optical cable.

Using an adapter to connect Turtle Beach X12 to an Xbox One

The Turtle Beach X12 headset was designed for the Xbox 360, not the Xbox One. However, it is still possible to connect it to the Xbox One if you have the right adapters.

Firstly, you will need a Turtle Beach DSS or DSS 2, which you can buy online or from an electronics store. Connect the USB and stereo audio jack to the DSS, and then connect the DSS to the Xbox One via an optical cable. This will give you game audio in surround sound.

Next, connect the mic plug to the controller so you can chat online. You will need to buy a digital optical cable separately, which you can also find in most electronics stores or online.

To get game audio, you will need to plug the green 3.5mm plug into a red/white composite audio adapter. Plug this adapter into the back of your TV's composite out (red and white plug). Then, plug the USB into any USB power source to power the headset. Finally, plug the 3.5mm to 2.5mm cable into your controller adapter.

Alternatively, if your TV has a headphone jack, you can plug the green cord directly into that.

Troubleshooting audio issues with Turtle Beach X12 on Xbox One

The Turtle Beach X12 headset was designed for the Xbox 360, not the Xbox One. However, it is technically possible to use it with the Xbox One if you have the right equipment.

Check your connections

First, ensure that all your cables are plugged in correctly. For a standard setup, you will need to connect the red and white plugs into your TV's audio out, the USB into a power source, and the 3.5mm jack into your controller. If you are using an adapter, like the DSS or DSS 2, ensure it is connected to the headset, Xbox, and power source correctly.

No sound from the headset

If you have connected everything and still have no sound, try adjusting the volume on both the headset and the music player/game console. Also, check that the headset is powered on and the microphone is not muted (the red light indicates mute, while green means it is on).

One-sided or no audio in one ear

If you are experiencing audio issues in one ear, the problem could be with the RCA splitter cable or the TV's RCA jacks. Try reversing the red and white jacks and plugging them into a DVD/Blu-ray player to test the splitter cable. If the sound issue switches sides, the RCA splitter cable needs to be replaced.

No game audio

The Turtle Beach X12 headset may only provide chat audio when connected to an Xbox One. To get game audio, you will need to connect the green 3.5mm plug into a red/white composite audio adapter, and then into your TV's audio out.

Malfunctioning Talkback Cable

If you are experiencing issues with the talkback cable, try testing the headset on multiple controllers. If the problem persists across multiple controllers, the talkback cable may need to be replaced. Ensure that the cable is firmly plugged in, as loose connections can cause low-quality sound.

Broken or damaged components

If the ear cushions are damaged or worn out, they will need to be replaced. You can purchase replacement parts from Turtle Beach Products. Additionally, if the power supply cable is damaged, check for signs of physical damage and ensure you are using the correct power supply.

Please note that some issues may be specific to the Xbox 360 or other consoles, and the solutions provided here may not apply directly to the Xbox One.

Using Turtle Beach X12 with other consoles or devices

The Turtle Beach X12 headset was designed for the Xbox 360, not the Xbox One. However, it is possible to connect the X12 to an Xbox One console, but it requires additional purchases and setup.

To connect the X12 to an Xbox One, you will need to purchase a Turtle Beach DSS or DSS 2, which acts as an intermediary between the headset and the console. Connect the USB and stereo audio jack from the headset to the DSS, and then connect the DSS to the Xbox One via an optical cable. This will provide game audio and chat functionality, but you will also need to connect the mic plug to the controller for online chat.

Alternatively, you can connect the X12 to your TV if it has the correct audio outputs. You will need to connect the red and white composite audio adapter to the TV and then plug the green 3.5mm plug from the headset into that adapter. The USB cable can be plugged into any USB power source. For online chat, connect the 3.5mm to 2.5mm cable to the controller adapter.

The X12 can also be connected to a PC. Most Turtle Beach headsets are designed to work with computers, but some are only compatible with game consoles. The X12 can be connected directly to the sound card of a PC, and the included amplifier allows for customisation of the audio experience.

To set up the X12 on a PC, connect the multi-pin amplifier to the jack on the headset. Plug the coloured audio jacks into the corresponding ports on the sound card. The USB cable can then be connected to an empty USB port, and the PC will automatically install the necessary drivers. Set the Turtle Beach headset as the default communication device, and test the microphone to ensure it is working.

Turtle Beach X12 compatibility with Xbox One

The Turtle Beach X12 headset was designed for the Xbox 360 and is not compatible with the Xbox One without additional equipment. To connect the headset to an Xbox One, you will need to purchase a separate adapter, such as the Turtle Beach DSS or DSS 2, and connect the headset to that instead.

• Connect the USB and stereo audio jack of the headset to the DSS adapter.
• Connect the DSS adapter to the Xbox One using an optical cable. This will allow you to hear game audio in surround sound.
• Connect the 3.5mm jack from the headset to the controller's headphone jack to enable chat.
• If you want to connect the headset to your TV for game audio, you will need to use the red and white composite audio adapter. Plug the green 3.5mm plug from the headset into this adapter, and then connect it to the audio output on your TV.

It is important to note that even with these additional connections, you may still encounter issues with the headset, as it was not designed for the Xbox One. Some features, such as game audio, may not work as expected.

Additionally, if you are looking to connect the Turtle Beach X12 headset to both a PC and an Xbox One simultaneously, you can consider using an optical cable (TOSLINK) from the PC to a stereo amplifier, and an HDMI cable from the Xbox One to the same stereo amplifier. Finally, you can plug the headset into the stereo amplifier. However, this setup may require additional equipment and is not as straightforward as the previous method.

Frequently asked questions